unsworth

We're looking for an experienced Credit Controller

August 4, 2021
Young business woman in office environment looking at camera in black suit

Experienced Credit Controller


Are you a customer-centric individual with the ability to deal with a range of credit terms?

Are you looking for a fresh challenge managing customer's credit accounts?

Unsworth is one of the most forward-thinking logistics companies offering genuine opportunities for progression and continuous investment in staff development, technology and business expansion. We're an internationally recognised, multi-award winning logistics company combining the best-in-class technology and people to drive independent freight management and supply chain solutions that simplify international trade and continue to add value to our clients.

We're looking for a reliable individual with strong attention to detail who will supporting the Accounts teams and Management Accounts.

Key duties and responsibilities:

  • Sending monthly statements of accounts to clients and following up with a courtesy call.
  • Monitoring customer credit limits in order to identify overdue and problem accounts
  • Alerting management if a sales order may breach the agreed terms
  • Liaising with management and operational teams for any overdue payment in order to decide whether the account should be put on hold
  • Making follow up calls to ensure all queries are resolved and debts are paid in a timely and efficient manner in line with KPI's
  • For seriously overdue accounts, escalation of debts to threat of legal action, proceeding with legal action and issuance of court summons
  • General administrative duties

Experience & qualities required:

  • Proven credit control experience, working on key accounts within a Business to Business organisation, ideally within the shipping/logistics industry
  • Sound knowledge of shipping terms will be an advantage
  • Excellent written and verbal communication skills with tactful telephone manner
  • Self-driven in seeking resolutions with problem accounts
  • Excellent organisation skills with ability to meet strict deadlines
  • Customer- centric and flexible with the ability to handle overdue credit accounts with risk based approach in order not to jeopardise relationship with customers
  • Ability to deal with a range of different credit terms, with customers based in both the UK and overseas


This is a permanent role. It will be based at our Leytonstone office in London with the option for flexible hours or working from home days.

What you can expect from us:

Work for the industry's Employer of the Year! Our employees are the heart of our business and we have a range of benefits to reflect our commitment to our employees, including:

•   28 days paid holiday entitlement in year one, including bank holidays

•   Accrue annual leave days for each year completed with us

•   Competitive remuneration package

•   Cycle to work scheme

•   Discounted gym memberships

•   Award-winning learning and development program

•   Generous pension scheme

•   Weekly yoga sessions (virtual sessions through lockdown)

•   Staff loyalty schemes

•   Access to Simply Health - providing optical and dental care

•   Mental wellbeing checkups

•   Mentoring scheme

•   Fun and collaborative events hosted by our social committee

•   An internationally diverse, social and dynamic team with a clear vision and strategy

•   Innovative and agile working environment where opinions and fresh ideas are valued and encouraged

•   Flexible working, including parent friendly working hours, flexible hours, working from home days.

Apply Now:

If this sounds like the next step in developing your career then lose no time and apply online today.

If you do not hear anything from us within 10 days please assume that your application has been unsuccessful.

Woman looking out of window in office, smiling
unsworth
September 16, 2021
We're always looking for people to join our international team.
Take advantage of our award-winning staff development program with structured onboarding plan; and plenty of career advancement opportunities. There's a reason we won industry Employer of the Year. Submit your application now and become part of the team.
Professional woman standing in office with arms crossed
unsworth
September 3, 2021
We're looking for a diligent Import Coordinator
Our next Import Coordinator will be responsible for managing clients’ import ocean freight operations from origin to destination for FCL and LCL.
business man team leader smiling
unsworth
September 3, 2021
Can you be our next NVO Import Coordinator?
You will be responsible for coordinating the shipping of the UK’s every day products such as top branded electronics and high street retailers; managing the import documentation and billing process.
Get started with Pathway
Experience a smarter way to manage your freight movements and supply chain.