unsworth

Our sales team need a motivational Inside Sales Manager

November 30, 2021
Businessmen in office with team looking to hire

Inside Sales Manager

Are you a motivational team leader who can build relationships with new and existing customers?

Can you build and lead a successful internal sales team to deliver great customer experience?

Unsworth is one of the most forward-thinking logistics companies offering genuine opportunities for progression and continuous investment in staff development, technology and business expansion. We're an internationally recognised, multi-award winning logistics company combining the best-in-class technology and people to drive independent freight management and supply chain solutions that simplify international trade and continue to add value to our clients.

Are you looking for a new challenge in your career? Do you have a passion for sales with excellent leadership skills and previous experience in the logistics sector? Here is your opportunity! We are looking for a driven and confident Internal Sales Manager.

The Role:

The Internal Sales Manager will be responsible for building and leading a successful internal sales team to deliver great customer experience, build relationships with new and existing customers and understand their wider requirements in order to maximise sales growth. You will also be responsible for developing your own client portfolio.

Your main duties include:

  • Drive an effective inside sales team with responsibility for the overall consistent high performance of the team, ensuring they meet their targets and objectives and deliver customer satisfaction
  • Play a vital role in building the sales pipeline for the external sales team by targeting and qualifying new potential commercial clients
  • Generate qualified leads through outbound warm and cold calls within the targeted market
  • Ensure CRM system is maintained up to date to drive pipelines of new business
  • Monitor sales metrics, manage the entire sales administration process and ensure CRM is maintained up-to-date
  • Sell Unsworth’s core services and introduce our Pathway visibility platform to clients
  • Work closely with the Marketing team to generate and nurture a pipeline of qualified sales leads
  • Develop and maintain solid relationships with clients
  • Responsible for all internal sales and pricing activities of the import department
  • Ensure all clients are receiving accurate and competitive quotations and ensuring quotes are proactively followed up as per company KPI’s
  • Building, coaching, training and developing your team in order to achieve company targets and goals.
  • Periodically provide reports on the internal sales activities of the company

Experience & qualities required:

  • Minimum 2 years working within an internal sales role within the freight forwarding industry is essential
  • Excellent people management skills and an ability to drive sales results.
  • Target driven with a passion to 'go the extra mile' and a tenacity to ensure that every opportunity is sought
  • Strong systems and CRM skills, ideally Cargowise
  • Enthusiastic with a 'can-do’ attitude, persistence, competitiveness
  • Excellent verbal and written communication skills
  • Outstanding customer service skills


This is a permanent role. It will be based at our Leytonstone office in London with the opportunity for flexibility with our hybrid working model.

What you can expect from us:

Work for the industry's Employer of the Year! Our employees are the heart of our business and we have a range of benefits to reflect our commitment to our employees, including:

  • 28 days paid holiday entitlement in year one, including bank holidays
  • Accrue annual leave days for each year completed with us
  • Competitive remuneration package
  • Cycle to work scheme
  • Discounted gym memberships
  • Award-winning learning and development program
  • Generous pension scheme
  • Weekly yoga sessions
  • Staff loyalty schemes
  • Access to Simply Health - providing optical and dental care
  • Mentoring scheme
  • Fun and collaborative events hosted by our social committee
  • An internationally diverse, social and dynamic team with a clear vision and strategy
  • Innovative and agile working environment where opinions and fresh ideas are valued and encouraged
  • Flexible working, including parent friendly working hours, flexible hours, working from home policies

Apply Now:

If this sounds like the next step in developing your career then lose no time and apply online today.

If you do not hear anything from us within 10 days please assume that your application has been unsuccessful.

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